Loveworks runs referral only food banks in Merstham (RH1 3), Reigate (RH2) and Hooley/Netherne (CR5) providing emergency food parcels for people and families in crisis. We are continuing to support people in need during the Coronavirus situation but have had to change our processes to help protect the health and safety of our visitors and volunteers. Food parcels can be picked up on specific days in Merstham and Woodhatch and for anyone isolating or unable to get out we can provide home delivery.
How do you access a food bank?
We work on a referrals basis to ensure that you are getting all the help you need in addition to food. For information on what help you can get – Welfare leaflet
If you need urgent support call Reigate and Banstead Council helpline on 01737 276000 , or you can contact Citizens Advice, your school, Family centre or support work who can then refer you. Who can refer me to a food bank?
The Food Bank
When you have been referred you will called by a Loveworks team member to confirm a Pick-up/delivery day/time and asked if you have and specific needs for your food parcel.
If you are picking up you will be given a venue (Merstham Hub, Woodhatch Community Centre or St Luke’s Church) and time to be given your parcel by our volunteers. YOU MUST WEAR A MASK AND KEEP A DISTANCE OF 2M FROM OUR VOLUNTEERS AND ANYONE ELSE WAITING FOR A PARCEL
Delivered is by one of our volunteers who will deliver in a non-contact way, they will knock and leave the parcel – please keep a 2m distance from them.
You will receive a pre-packed parcel of food and other essential items, based on the size of your family, dietary and other urgent needs as identified by you or your referring agency. There may be some items missing due to lack of availability.
Hopefully we will back to normal soon!
Hear from volunteer Graham: the food bank is friendly, warm and welcoming